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If you cannot find the information you are looking for with reference to our help section, please select your library's contact information below.
Anaheim Public Library
City of Ontario Library
Downey City Library/Santa Fe Springs
El Segundo Public Library
Fullerton Public Library
Glendora Public Library
Mission Viejo Library
Newport Beach Public Library
Palos Verdes Library District
Placentia Library District
Rancho Cucamonga Public Library
Redondo Beach Public Library
Upland Public Library
In order to facilitate troubleshooting, please include the following information in your correspondence:
- Steps to reproduce the problem (in as much detail as possible)
- Exact text of any error message (screen shots are helpful)
- URL(s) of any error page(s) you encounter
- Library card number
- Title(s) of problem download(s)
- Applicable software version (this information can typically be found under Help > About.)
- Operating system (Mac® OS 10.6.2, Windows® 7, Windows Vista®, Windows XP, etc.)
- Internet browser and version (Internet Explorer® 8.0, Firefox® 3.0, etc. In most browsers, find this under Help > About.)
- If applicable, device type and operating system
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